Our GTC constitute an integral part of the orders placed with us.
As a general rule, language services are charged by the hour. Our fee includes comprehensive quality assurance as well as any queries regarding the completed work. Subsequent changes to the source text will be charged at cost.
An express surcharge may be charged for large volumes with tight deadlines.
Quotes are guideline estimates for the specific job and the requested service.
Written reclamations will be accepted within 20 days of delivery. In legitimate cases, we will rework the relevant passages. Any further claims are excluded. Objections to parts of translations or partial deliveries do not constitute grounds for objection to the entire delivery.
Terms of payment: 30 days net from date of invoice.
The place of jurisdiction and performance is Zurich, Switzerland.
